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• Strong written and oral presentation skills
• Instructional Designer/Documentation
• Highly effective platform skills
• Entertaining, energetic, creative, reliable, organized and motivational
• Professional appearance
• Ability to explain complex topics in simple and understandable terms
• Experience working with a project team
• Excellent problem solving skills
• Ability to comprehend, analyze and communicate the "big picture" to others
• Strong Client/Sponsor Management experience
• Ensured project deliverables achieved their intended benefit
• Gave presentations to senior management and the organization as required
• Exercised authority to make decisions and resolve disputes
Specialist in proprietary systems & procedures:
Oracle ERP Financials and Supply Chain, PeopleSoft HRMS, Microsoft Dynamics CRM, Customer Relationship Management (CRM), Salesforce, Siebel, Clarity PPM, MFX Insurance Applications, Property and Casualty Insurance applications, Credit Rating applications, Financial software, Continuity of Business Planning & Testing applications, MS Office 365, MS Teams, Zoom Chat, Zoom Meetings, Box, Engage,One Drive, Microsoft Project, SharePoint, Visio, Concur. E-Learning: Articulate 360, Storyline 360, Captivate, Camtasia, On-Demand User Productivity Kit (UPK), BrainShark, SnagIt, HTML, CSS, Dreamweaver/Web Design, Adobe Acrobat Professional and Photoshop
Training options: Group, one-on-one training, webinars, Elearning modules, customized manuals.
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Clients: Worked with many of the Fortune 500 companies training and creating instructional materials for proprietary and commercial software. Clients include: Intuitive Surgical, United Nations, Wyndham Hotels & Resorts, Citibank,Endurance Reinsurance, Standard and Poor's, Weight Watchers International, Ironshore Insurance, MTV/Viacom, Select Records American Express, Sharing World Entertainment, Deloitte Consulting, Accenture, Pfizer, Eli Lilly, Dupont, Novartis, Johnson & Johnson, Roche, Bayer, Tiffany, United Nations, Columbia University Medical Center, Science Applications International Corporation (SAIC), Allstate, Republic National Bank, Morgan Stanley, Merrill Lynch, Deutsche Bank, Credit Suisse, Pershing, Colgate, Execu|Search, CIBA Vision, Seagram/Universal and A&E Television.
Client comments:
Excellence on the Job Award:
"Thank you so much for the fantastic job you do creating, managing, marketing, communicating, and supporting all
of our CPO training requirements. You have truly set a high performance standard as a one person army we should all aspire to." Director, Continuity of Business, Citibank
"Janet brought to the project not only extensive knowledge of the PeopleSoft Human Resources and Benefits applications, but a professionalism that is unsurpassed. Janet was able to work with all team members of the training team, the business units, and the implementation team to develop a comprehensive training curriculum within a very tight timeframe. The training program that Janet developed was one of the most successful programs we have delivered." MTV/Viacom Training Manager
"Appreciate all the tremendous effort launching our training this week . Great job!"
VP Senior Project Manager, Endurance Services Inc.
"Thanks for a great job!"Director, International Project Management, Weight Watchers International
"I just wanted to provide feedback on the MFX training I received last week. Janet Pelliccio did a fantastic job. Training, while necessary, can often be dull and boring but Janet made it really interesting. She is very knowledgeable and provided a comprehensive overview of the system and the entire submissions process (from clearance to booking and amendments). Not only did she teach me how to use/navigate the MFX but explained the logic behind the system and how it interfaces with other modules. The training handbook Janet created is great. The step by step instructions, quick reference cards and transaction chart are invaluable and excellent aids to assist you with issues/queries you have when you’re actually going through the submission process. I was able to begin using MFX the following day and even did a RIXC (with confidence) two days after training – an illustration of how effective her training was." Assistant Underwriter, Iron-Starr Excess Agency Ltd.
"Great job Janet! We really appreciate your efforts." VP of Global Operations, Ironshore Insurance
"Thank you for all your hard work and dedication in these last few months. We definitely wouldn't have been able to do this without you! You have an admirable work ethic and gave 110% to the job!" Senior Vice President - IronHealth, Ironshore Insurance
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